Condizioni di vendita

Prices, colors and availability of products
All prices are VAT included.
Colors of products shown on the website could be a little different from real products in consequence of handcraft tanning process of leather.
Your order will normally be processed within 5 working days from date of receipt. In case of products temporarily out of stock we shall inform you via e-mail of the delay and the expected shipment date.

Validity of prices and order confirmation via e-mail
Sending us the order form you will receive a confirmation via e-mail. The purpose of this confirmation is to communicate the receipt of the order. The changed price will be the one indicated in the web-page at the moment of your order.

Responsibility
Shipping damages, shortages, and discrepancies must be claimed within 5 days from the receipt of your merchandise.
Merchandise will be replaced if defective, provided the defect is due to a flaw in the production process.
Before returning any item you should contact us so that we can authorize the return and provide you with the proper instructions for shipping back. We shall not accept any merchandise sent without prior authorization from our company, nor shall we accept it if the shipping instructions we provide have not been properly followed.
In case of damaged goods the substition is dued to Lilium's own estimation.

Treatment of personal data
Lilium is going to use the sent data under section art. 13 l. 675/96. You have access to your own data in every moment in order to change or delete them.
Lilium guarantees the observance of privacy at personal data t all clients concerning information of the person, of the order and of the purchase. Lilium is obliged not to spread or sell the information in possession to external companies for promotional reasons.

© LILIUM, V. del Proconsolo 77R - 50123 Firenze, tel. +39055284136, info@liliumflorence.it